000 00370nam a22001577a 4500
003 SGT
020 _a9788131759394
082 _a658.8,LOV
100 _aLOVELOCK,CHRISTOPHER
245 _aSERVICES MARKETING: PEOPLE, TECHNOLOGY, STRATEGY
250 _a7TH
260 _aNEW DELHI
_bPEARSON
_c2011
300 _a683
650 _aSERVICES MARKETING
942 _2ddc
_cBK
_07
999 _c9990
_d9990