000 01413nam a22001697a 4500
003 SGT
020 _a9780198077053
082 _a651.74,RAM
100 _aRAMAN,MEENAKSHI
245 _aBUSINESS COMMUNICATION
250 _a2ND
260 _aNEW DELHI
_bOXFORD
_c2015
300 _a650
650 _aOFFICE SERVICES
653 _aPART I UNDERSTANDING BUSINESS COMMUNICATION Chapter 1. Nature and Scope of Communication Chapter 2. Non-verbal Communication Chapter 3. Cross-cultural Communication Chapter 4. Technology-enabled Business Communication PART II WRITING BUSINESS MESSAGES AND DOCUMENTS Chapter 5. Business Writing Chapter 6. Business Correspondence Chapter 7. Instructions Chapter 8. Business Reports and Proposals Chapter 9. Careers and Résumés PART III DEVELOPING ORAL COMMUNICATION SKILLS FOR BUSINESS Chapter 10. Effective Listening Chapter 11. Business Presentations and Public Speaking Chapter 12. Conversations Chapter 13. Interviews Chapter 14. Meetings and Conferences Chapter 15. Group Discussions and Team Presentations Chapter 16. Team Briefing PART IV UNDERSTANDING SPECIFIC COMMUNICATION NEEDS Chapter 17. Communication across Functional Chapter 18. Corporate Communication Chapter 19. Persuasive Strategies in Business Communication Chapter 20. Ethics in Business Communication Chapter 21. Business Communication Aids
942 _2ddc
_cFCM
_08
999 _c8952
_d8952