000			00302nam a22001337a 4500
003			SGT
020			_a987-240-47-4
082			_a647.940 _bISM
100			_aISMAIL, AHMED
245			_aFRONT OFFICE OPERATIONS AND MANAGEMENT
260			_aAUSTRALIA _bTHOMSON _c2002
300			_a346
942			_2ddc _cBK
999			_c22737 _d22737