01703nam a22001697a 4500 SGT 9780070187757 651.74,MUR MURPHY,HERTA A EFFECTIVE BUSINESS COMMUNICATION 7TH NEW DELHI TMH 2010 619 OFFICE SERVICES,ENGLISH PART I: BACKGROUND FOR EFFECTIVE BUSINESS COMMUNICATION CHAPTER 1: EFFECTIVE COMMUNICATIONS IN BUSINESS CHAPTER 2: THE 7 C'S OF EFFECTIVE COMMUNICATION PART II: BUSINESS COMMUNICATION IN CONTEXT CHAPTER 3: BUSINESS COMMUNICATION AND THE GLOBAL CONTEXT CHAPTER 4: BUSINESS COMMUNICATION AND THE ETHICAL CONTEXT CHAPTER 5: BUSINESS COMMUNICATION AND THE TECHNOLOGY CONTEXT PART III: MESSAGE DESIGN CHAPTER 6: THE PROCESS OF PREPARING EFFECTIVE BUSINESS MESSAGES CHAPTER 7: THE APPEARANCE AND DESIGN OF BUSINESS MESSAGES CHAPTER 8: GOOD NEWS AND NEUTRAL MESSAGES PART IV: WRITTEN COMMUNICATION, MAJOR PLANS FOR LETTERS & MEMOS CHAPTER 9: BAD NEWS MESSAGES CHAPTER 10: PERSUASIVE WRITTEN MESSAGES PART V: WRITTEN COMMUNICATION, REPORTS CHAPTER 11: SHORT REPORTS CHAPTER 12: LONG (FORMAL) REPORTS CHAPTER 13: PROPOSALS PART VI: STRATEGIES FOR ORAL COMMUNICATION CHAPTER 14: STRATEGIES FOR SUCCESSFUL SPEAKING AND SUCCESSFUL LISTENING CHAPTER 15: STRATEGIES FOR SUCCESSFUL INFORMATIVE AND PERSUASIVE SPEAKING CHAPTER 16: STRATEGIES FOR SUCCESSFUL INTERPERSONAL COMMUNICATION CHAPTER 17: STRATEGIES FOR SUCCESSFUL BUSINESS AND GROUP MEETINGS PART VII: THE JOB APPLICATION PROCESS CHAPTER 18: THE JOB APPLICATION PROCESS--THE WRITTEN JOB PRESENTATION CHAPTER 19: THE JOB APPLICATION PROCESS--INTERVIEWS AND FOLLOW-UP ddc FCM 8 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 IBH 525.00 SGTU 1 651.74,MUR CM34 2017-12-25 00:00:00 2017-12-05 2013-08-25 FCM 8777 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 IBH 525.00 SGTU 0 651.74,MUR CM35 2016-06-06 00:00:00 2013-08-25 FCM 8777 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 0 651.74,MUR CM1120 2016-06-06 00:00:00 2015-10-19 FCM 730 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 0 651.74,MUR CM1121 2016-06-06 00:00:00 2015-10-19 FCM 730 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 1 651.74,MUR CM1122 2019-09-06 00:00:00 2019-09-04 2015-10-19 FCM 730 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 0 651.74,MUR CM1123 2016-06-06 00:00:00 2015-10-19 FCM 730 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 0 651.74,MUR CM1124 2016-06-06 00:00:00 2015-10-19 FCM 730 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 0 651.74,MUR CM1125 2016-06-06 00:00:00 2015-10-19 FCM 730 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 0 651.74,MUR CM1126 2016-06-06 00:00:00 2015-10-19 FCM 730 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 8 1 651.74,MUR CM1127 2023-12-04 00:00:00 2023-11-22 2015-10-19 FCM 730 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 0 651.74,MUR CM1128 2016-06-06 00:00:00 2015-10-19 FCM 730 0 0 ddc 0 0 CM SSSL SSSL DISPLAY 2016-06-06 KIRTI PRAKASHAN 685.00 SGTU 0 651.74,MUR CM1129 2016-06-06 00:00:00 2015-10-19 FCM 730 8956 8956