00734nam a22001457a 4500003000400000020001900004082001500023100001400038245002700052250000800079260002500087300000800112650001500120653045300135SGT  a 9788120338487  a658.45,KAU  aKAUL,ASHA  aBUSINESS COMMUNICATION  a2ND  aNEW DELHIbPHIc2014  a254  aMANAGEMENT  a Chapter 1 COMMUNICATION: AN OVERVIEW Chapter 2 BARRIERS AND AIDS TO COMMUNICATION Chapter 3 LISTENING Chapter 4 PRESENTATION SKILLS Chapter 5 ASSERTIVENESS Chapter 6 BODY SPORT AND VOICE MODULATIONS Chapter 7 GROUP DISCUSSIONS AND INTERVIEWS CASE STUDY 1 The Eagle CASE STUDY 2 ABC Careers CASE STUDY 3 Kantha Industry CASE STUDY 4 TD Medical Transcription Company CASE STUDY 5 Kumarsons CASE STUDY 6 Phoenix Management Entrance Training Institute