00246nam a22001097a 4500003000400000020002100004082001300025100001600038245004500054260002900099300000800128SGT a978-81-8204-73-1 a910bVER aVERMA, M.P. aRESEARCH PROCESS IN HOPITALITY & TOURISM aDELHI bAMAN PUB. c2013 a201