KRAJEWSKI,LEE J creator text NEW DELHI PEARSON 2016 11TH monographic 653 OPERATIONS MANAGEMENT PART 1 USING OPERATIONS TO COMPETE 1. Competing with operations 2. Project management PART 2 MANAGING PROCESSES 3. Process strategy 4. Process analysis 5. Quality and performance 6. Capacity planning 7. Constraint management 8. Lean systems PART 3 MANAGING SUPPLY CHAINS 9. Supply chain design 10. Supply chain integration 11. Location 12. Inventory management 13. Forecasting 14. Operations planning and scheduling 15. Resource planning 658.5 KRA 9789332548213